Que Sera Sera
Legal

Privacy
Policy

Last Updated: May 23, 2026

Que Sera Sera Studio

01Introduction

Welcome to Que Sera Sera ("we," "our," or "us"). We are a boutique creative studio providing digital marketing, photography, content creation, and branding services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services. Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.

02Information We Collect

We may collect the following categories of information: • Personal Identification: Name, email address, phone number, and company name submitted via our contact form or client onboarding process. • Usage Data: Browser type, IP address, pages visited, time spent on pages, and referring URLs — collected automatically via analytics tools. • Communications: Emails, messages, and any other correspondence you send us. • Payment Information: Billing details processed through our third-party payment providers. We do not store raw card data on our servers. • Project Materials: Files, briefs, brand assets, and other content you share with us during an engagement.

03How We Use Your Information

We use the information we collect to: • Respond to your inquiries and provide our creative services. • Process transactions and send related invoices or receipts. • Send project updates, proposals, and deliverables. • Improve and personalise your experience on our website. • Analyse site usage to enhance performance and content. • Comply with applicable legal obligations. • Send occasional marketing communications where you have consented. We do not sell, trade, or rent your personal information to third parties.

04Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device. We use: • Essential Cookies: Required for the website to function correctly. • Analytics Cookies: Help us understand how visitors interact with our site (e.g., Google Analytics). • Preference Cookies: Remember your settings and preferences. You can control or disable cookies through your browser settings. Disabling certain cookies may affect site functionality.

05Third-Party Services

We may share your information with trusted third-party providers who assist in operating our website and delivering services, including: • Cloud storage and project management platforms. • Email and communication services. • Payment processors (e.g., Stripe or Razorpay). • Analytics providers (e.g., Google Analytics). These parties are obligated to keep your information confidential and are prohibited from using it for any purpose other than providing services to us.

06Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, maintain our client records, comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer needed, we securely delete or anonymise it.

07Your Rights

Depending on your location, you may have the following rights regarding your personal data: • Access: Request a copy of the personal data we hold about you. • Correction: Request correction of inaccurate or incomplete data. • Deletion: Request deletion of your personal data ("right to be forgotten"). • Objection: Object to processing of your data for direct marketing. • Portability: Request transfer of your data in a machine-readable format. To exercise any of these rights, please contact us at queserasera.connect@gmail.com. We will respond within 30 days.

08Data Security

We implement industry-standard technical and organisational measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. However, no method of internet transmission or electronic storage is 100% secure, and we cannot guarantee absolute security.

09Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child without parental consent, we will take steps to delete it promptly.

10Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page with an updated "Last Updated" date. We encourage you to review this policy periodically to stay informed about how we protect your information.

11Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: Que Sera Sera Creative Studio Email: queserasera.connect@gmail.com Website: queserasera.studio